Frequently Asked Questions

How does Accelerate solar customer service compare to other solar companies?
Accelerate Solar have an average customer reviews score of 5.00 which is higher than the average customer satisfaction score on Solar Reviews. This indicates that on average more people who buy solar power from this company have a positive experience compared to the average solar panel company. On the left of this profile page you can get more details on things such as customer service, quality of the sale process, advice given by their sales representatives, whether they have sold good quality products and services and whether they have helped their clients save money in the long term form their solar energy system
How much do Accelerate solar panels cost and how does this compare to other solar companies?
If you visit our solar power system cost page you can see solar panel cost for some of the solar power systems that Accelerate Solar has installed. You can also compare Accelerate Solar prices to other solar installers by entering your details into the solar panels cost and savings calculator at the top of this page.
What is the typical cost of a solar energy system?
A 7 kW residential system will typically cost about $25,000, but due to government incentives from the state (25% of the total value from South Carolina only) and federal (30% of the total value) government, and $1 per watt from Duke Energy, this out-of-pocket expense will be reduced to about $6,000 after incentives. Financing options are available allowing the customer to stay $0 out of pocket, call today for promotions and discounts

*Not all homeowners will be eligible for the full tax credit. Please consult a tax professional regarding your unique financial situation.

*For more information about special utility incentives, follow the links below:
Additional information for the Duke Solar Rebate Form and South Carolina Incentives

Do solar panels work in cloudy weather or the shade?
The panels still produce energy on a cloudy day, because the sun’s radiation penetrates cloud cover. The panels will not work in shaded areas.
How much paperwork must I do in order to receive payment from my utility provider and my government tax incentives?
We handle all paperwork for utility interconnection, state registration, and provide a hassle free, A – Z service experience. Your personal information is kept confidential and only released to your utility provider. We provide all documentation required as well as show you how to get the information you need to file for your tax credits. This you can take and do yourself or pass along to your tax professional.

*We always recommend having an accountant look over your taxes so you know exactly how much you can take each year as a credit.

Is solar technology efficient?
A solar panel was introduced in the third quarter of 2011 that produces energy at a cheaper rate than coal and nuclear generated power. The annual technological growth is exponential, but government subsidies end in 2016 and the price of solar technology will have reached a similar price as the current subsidized rates by 2016.
Do I need batteries?
No. The electricity you generate from your solar panels is fed back into the grid. At the end of each month your local utility will pay you the market value, plus an additional Solar Renewable Energy Credit (SREC), for each kWh you produce. This is called net metering and owners can actually see their meters spin backwards!
What is the ideal direction for solar panels to face on a house or business?
A roof that faces south is the ideal roof for a solar panel system. A roof facing south east or south west will still produce substantial amounts of energy.

Ask us about our solar carports and patio covers as well!

How durable are solar panels?
The 3.2 mm thick, tempered solar glass can withstand hail and mounting systems are warrantied for wind gusts of up to 90 mph. Solar panels are covered under most homeowners insurance policies.

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